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Write to us, but through the right door

Every request reaches a person, not an inbox. If you already know what you need, below is the shortest way to get it.

See the projectsSee how it is made
WHICH ONE IS YOURS

Three requests have a dedicated route

It is not bureaucracy: those forms ask the right questions. A lighting calculation asked in two lines comes back in two lines; asked with the dimensions, the heights and the intended use, it comes back as a design.

A lighting calculation

The brief asks for area, heights, colour rendering and use: the things without which a number would be invented. You get a design, not a guess.

Go to the calculation

An FF&E specification

Send the list of items and the consultant turns it into design and offer. Whatever is not in the catalogue, we draw it.

The FF&E service

Becoming a partner

Resellers, studios and contractors get a price list and a reserved area. Access is opened by approval, one by one.

Become a partner
WHAT HAPPENS NEXT

Your request becomes a record with a name on it

It does not land in a shared mailbox: it enters the system assigned to the team for your market, in the language you wrote in.

24h

working hours to the first reply

4

languages we answer in

1

person assigned, not a shift

0

automated replies

round chandelier hanging in the workshop
WHERE WE ARE

Padua, and the factory is ours

Lightinup Srl

Via Palestro 1/B, 35138 Padua. Telephone +39 049 736 0101, VAT number IT05419600282.

Nobody stands between you and the factory

We are not an importer: shape, material, finish and certification are decided in production, and that is why an alternative arrives in hours.

Before you write, see what we have delivered

An office tower in Frankfurt, a design hotel in Hamburg, a restaurant in Montreal: each project has its own page.

Helmut Jahn's Messeturm tower in Frankfurt, photographed from below against the sky

Messeturm Francoforte

Oversized bespoke chandeliers for the atrium of Helmut Jahn's Frankfurt tower, interiors by Matteo Thun: 1,200 m² and seventeen metres high.

Two cylindrical pleated floor lamps flanking the long table in the SIDE Hotel private dining room

SIDE Design Hotel Hamburg

Over 300 custom floor lamps and hundreds of matching pendants for Hamburg's first five-star design hotel, interiors by Matteo Thun.

The NAMA Omakase dining room in Montreal: three pleated rings above the counter, between the columns and the brick wall

NAMA Omakase Montreal

R2 Nefertiti and R3 Cleopatra recalibrated for a Montreal omakase: finishes, sizes and wiring reworked around the interior.

The banqueting room laid for service, blown glass chandeliers aligned under the coffered ceiling

Grand Hotel Visconti Palace, Milan

Chandeliers, radial fittings and wall lights in blown glass of the Venetian tradition, from the banqueting room to the guest rooms of the Grand Hotel Visconti Palace.

The cluster of coloured and mirrored glass spheres seen from below, with plants trailing between them

J44, Jesolo

Clusters of blown glass spheres, coloured through and mirrored, hung at different heights with greenery: the J44 project in Jesolo.

The GF200 chandelier lit above the laid table, in front of the window onto the garden

GF200, a bespoke chandelier

The hand drawing, the bare structure, the test panel and the workshop hanging test: how a chandelier made for one single room comes about.

Before you write, the answers you need

Times, costs, addresses and companies, said once.

The first reply arrives within 24 working hours, from a person assigned to the team for your market, in the language you wrote in. Automated replies: none.

No, it is free and you do not need to be a customer yet: twenty-seven questions, and back comes a design with levels, rendering and consumption.

Area, heights, colour rendering and intended use. Asked in two lines, a calculation comes back in two lines; asked with the dimensions, it comes back as a design.

Italian, English, German or French: we answer in four languages, and the reply comes in the language you wrote in.

Lightinup Srl is at Via Palestro 1/B in Padua, and the factory is ours: we are not an importer, and shape, material, finish and certification are decided in production.

Lightinup Srl serves Italy and Europe; Lightinup International Limited serves the United Kingdom, and from there Canada and the United States. Contract, currency and support are those of your market.

24-48 hours for an alternative already in the range, one week for drawings and models on request, 60 working days for a piece built from scratch.

Already ordered?

For an order you have already placed (delivery, return, spare part or warranty), write to customer service: your request goes straight to the team that handles orders.

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WHERE WE ARE, AND WHO
  • LIGHTINUP S.R.L
  • VAT Number IT05419600282

  •  IT-35138 Via Palestro, 1B PADOVA
  • +39 (049) 736 0101
  •  vendite@lightinup.it

IF YOU ARE IN A HURRY

The lighting calculation is free

Twenty-seven questions, and back comes a design with levels, rendering and consumption. You do not need to be a customer yet.

Go to the calculation
THE FASTER DOORS